State Police investigate owner of Canterbury pool company – NBC Connecticut
The owner of Roy’s Pools in Canterbury is under investigation over a theft complaint, state police say.
Several clients of Brian Roy have accused him of accepting payment for swimming pool projects that they say they never completed or, in some cases, never started.
Customers told NBC Connecticut that Roy had stopped contacting them.
“Many times no answer. Months and months and months without an answer,” said Bob Ingram of Griswold.
Ingram said he paid Roy to install a semi-inground swimming pool in his backyard. He is now suing Roy’s Pools, claiming the work never started.
“I paid over $ 27,000,” Ingram said. “Since then I have paid license fees over $ 400, legal fees over $ 3,000, in total I am to this day over $ 30,000.”
A spokesperson for the Consumer Protection Ministry said he had received eight complaints against the company.
According to DCP, Brian Roy only has a home improvement contractor’s license, which he says is not applicable to swimming pool installations. DCP said he was investigating whether he had worked outside of his license.
Ingram’s swimming pool was meant to be a Christmas and birthday present for his two little daughters.
“We canceled all of our vacations for the whole summer because it’s a lot of money that we put into it thinking we were going to stay away from Covid and everything and a vacation home,” did he declare.
The NBC Connecticut investigation also found that the company received a pandemic-related small business loan under the federal government’s Paycheck Protection Program for $ 42,500 in February.
NBC Connecticut has reached out to Brian Roy for his side of the story but has not received a response.